We’re here to help
Reach Out to Our Team
Have a question about our Training Courses, Dementia Cafes, the International Dementia Conference or any other matter? We’d love to hear from you. Simply use this form or get in touch by phone or email — we’ll respond as quickly as possible.
Call Us
+353 1 260 8138
Mail Us
admin@engagingdementia.ie
Our Address
Mounttown Community Facility, Lower Mounttown Road, Dun Laoghaire, Co. Dublin, A96KR65
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Frequently Asked Questions
Your Questions, Answered
Here you’ll find answers to the most common questions about our training, services, and resources.
Who can attend your training workshops?
Our workshops are open to healthcare professionals, family carers, activity coordinators, and volunteers working with people living with dementia. No prior experience is required.
How do I book a place on a course?
You can book directly through our website by selecting the course date and completing the registration form. Spaces are limited, so we recommend booking early.
What if I can’t attend one of the training days?
If you miss a day, you may transfer to the same day of a future course for a small fee. Please contact our team to arrange this.
Do you offer in-house training?
Yes. We can deliver training directly in your care setting, tailored to your staff and schedule. Contact us for more details and availability.
Feedbacks & complaints
At Engaging Dementia, we are committed to making sure that all our communications and interactions with the public and our supporters are of the highest standard. We value your views and feedback, and we listen carefully so that we can continue to improve.
You can view our Complaints Policy here.
If you have feedback about any part of our work, please get in touch with Engaging Dementia by letter, email, or phone. Our CEO will handle your comment in the first instance. To help us respond fully, please share as much information as possible and let us know the best way to contact you.
Are your programmes evidence-based?
Yes. All our workshops and resources are grounded in peer-reviewed research and proven methodologies, such as Cognitive Stimulation Therapy (CST) and the Sonas Programme.
Do you offer online training options?
Many of our courses are available online, making it easier to join from anywhere. Check the course description for delivery format (online or in-person).
How are donations used?
Your donations directly support the development of training, resources, and support programmes for people living with dementia and their carers.
Can I get a certificate after completing a course?
Yes. All participants receive a certificate of completion, which may be used for professional development or continuing education credits.
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